Last Updated: 22/01/2025
At Wholeness Speaks, we are committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and how we safeguard your data when you visit or use www.wholenessspeaks.com (the "Site").
GDPR Compliance (UK)
We are committed to complying with the UK GDPR and protecting your personal data. Below are the key aspects of how we process your data under the UK GDPR:
Lawful Basis for Processing Personal Data
We process your personal data based on the following lawful grounds:
Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at kelly@wholenessspeaks.com.
International Transfers
We may transfer your personal data to countries outside the UK. In such cases, we ensure that appropriate safeguards are in place to protect your data.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you use our Site, contact us, or make a purchase, we may collect personal details such as your name, email address, phone number, billing address, payment information, and any other details you provide.
Non-Personal Information: We may also collect information that does not personally identify you, including but not limited to IP addresses, browser type, device type, operating system, browsing behaviour, and the pages you visit on our Site.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences and track website usage. You can control cookie settings through your browser.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve the services and products available on the Site.
To process transactions, including purchases or donations.
To communicate with you, including sending order confirmations, customer support messages, and promotional emails (where permitted).
To personalize your experience and content on the Site.
To comply with legal obligations and resolve disputes.
Third-Party Payment Processors
We use third-party payment processors, such as PayPal, to facilitate payments on our Site. When you make a purchase or transaction, PayPal collects and processes your personal and payment information according to their own privacy policy. We do not store or process your payment details directly.
For more information on how PayPal processes your personal data, please refer to their Privacy Policy.
Please note that by using PayPal to make a payment, you acknowledge and accept PayPal's terms and privacy practices.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following types of third parties:
Service Providers: We may share your information with trusted third-party service providers who assist in the operation of the Site or our business, such as payment processors, hosting providers, and email marketing services. These providers are bound by confidentiality agreements and are not permitted to use your information for their own purposes.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We take reasonable steps to protect the information you provide to us from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights may include:
The right to access and correct your personal information.
The right to request the deletion of your personal information.
The right to object to or restrict certain processing of your personal data.
The right to withdraw your consent for data processing, where applicable.
If you wish to exercise any of these rights or have any concerns, please contact us using the details provided in the "Contact Us" section below.
6. Third-Party Links
Our Site may contain links to third-party websites, services, or applications that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us by email at kelly@wholenessspeaks.com
©2025 Kelly M Spencer. All rights reserved.
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